Lumio Terms of Service
Last Updated: June 18, 2026
Effective Date: June 18, 2026
Important Notice
Thank you for choosing Lumio, the AI energy guide inside Lumio (“we”, “us”, “the App”, or “Lumio”). These Terms of Service (the “Agreement” or “Terms”) constitute a legally binding agreement between you (the “User” or “you”) and the Lumio development team (“Developer”) regarding your use of the Lumio application and related services (the “Service”).
Please read this Agreement carefully, especially the terms indicated in bold or underline (including but not limited to disclaimers, limitations of liability, applicable law, and dispute resolution clauses).
By downloading, installing, or using the App, you acknowledge that you have read, understood, and agreed to be bound by this Agreement. If you do not agree with any provision, please immediately stop using the App and delete it from your device.
If you are under 18 years of age, please read this Agreement with your legal guardian and use the Service only with their consent.
1. Definitions
1.1 The App / Lumio: Refers to the Lumio mobile application (for iOS), including the AI assistant “Lumio” within it, and any related updates, upgrades, patches, and modifications.
1.2 Lumio: Refers to the AI-powered dream refinement assistant within Lumio that helps users generate personalized action plans through guided conversations.
1.3 The Service: Refers to the dream refinement, plan generation, action tracking, energy system, galaxy visualization, and other related functions and services provided through the App.
1.4 User: Refers to any natural person who downloads, installs, or uses the App.
1.5 User Content: Refers to all data and information created, uploaded, stored, or generated by the User while using the Service, including but not limited to dreams, plans, actions, completion records, AI conversation content, photos, voice memos, and preferences.
1.6 Apple: Refers to Apple Inc. and its affiliates, including entities providing the App Store, iCloud, CloudKit, SwiftData, and related services.
2. Service Content and License
2.1 License Grant
Subject to your compliance with this Agreement, Developer grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable personal license to download, install, and use the App solely for your personal, non-commercial purposes on any Apple-branded products that you own or control.
2.2 Service Content
The App provides the following core services:
(1) AI Dream Refinement (Lumio): Guided conversations to clarify your goals and generate personalized action plans.
(2) Plan Management: Creating, viewing, and managing multiple plans as planets in your personal galaxy.
(3) Action Execution: Completing daily actions in various formats:
- Timer-based activities
- Simple check-ins
- Text input (journaling, reflection)
- Photo capture
- Numeric input (measurements, metrics)
- Counter (repetitions, quantities)
- Slider (ratings, levels)
- Audio recording (voice memos)
- Location-based check-ins
(4) Energy & Streak System: Tracking progress with energy points, streak counters, and celebration animations.
(5) Galaxy Visualization: Immersive space-themed interface with orbiting planets representing your plans.
(6) iCloud Synchronization: Optional cross-device data sync via iCloud.
2.3 Service Modifications
Developer reserves the right to modify, suspend, or terminate the Service (or any part thereof) at any time, including adding or removing features. For significant changes, we will notify you via in-app notices, update notes, or other reasonable means. If you do not agree to the modified Service, you have the right to stop using the App.
3. User Eligibility
3.1 User Eligibility
You represent and warrant that: (1) You have full civil capacity to bear legal responsibility. If you are a minor, you must use the Service under the guidance and consent of your legal guardian. (2) All information you provide (if any) is true, accurate, complete, and up-to-date. (3) You will use the Service only for purposes permitted by this Agreement and in compliance with all applicable laws. (4) You are not located in a country subject to a U.S. Government embargo, or designated as a “terrorist supporting” country; and you are not listed on any U.S. Government list of prohibited or restricted parties.
3.2 No Account System
Lumio does not require user registration or account creation. The App is designed to be used immediately upon installation. Your data is associated with your device and optionally with your Apple ID through iCloud. You are solely responsible for maintaining the security of your device and Apple ID.
3.3 Device Security
(1) You are responsible for maintaining the security and confidentiality of your device and Apple ID. (2) To the maximum extent permitted by law, Developer is not responsible for any data leaks, loss, or damages resulting from device theft, loss, or unauthorized access to your Apple ID. (3) If you discover unauthorized access to your device, please take appropriate security measures immediately.
4. User Conduct
4.1 Acceptable Use
When using the Service, you must comply with all applicable laws, social morals, and public order. You shall not use the Service to engage in any illegal activities or activities that infringe upon the legitimate rights of others, including but not limited to: (1) Publishing, transmitting, or sharing any unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, or hateful content. (2) Inciting ethnic hatred, discrimination, or promoting terrorism. (3) Infringing upon the intellectual property rights, privacy rights, or other legitimate rights of any third party. (4) Engaging in fraud, phishing, or spreading false information.
4.2 Prohibited Actions
You may not: (1) Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App. (2) Modify, adapt, translate, or create derivative works based on the App. (3) Rent, lease, lend, sell, sublicense, distribute, or transfer the App or the right to use it. (4) Remove, obscure, or alter any copyright, trademark, or other proprietary rights notices. (5) Use automated means (bots, crawlers, scripts) to access or operate the App. (6) Interfere with or disrupt the normal operation of the App or its connected servers and networks. (7) Exploit bugs or vulnerabilities to the detriment of Developer or other users. (8) Upload or distribute malware, viruses, trojans, or other harmful code. (9) Circumvent any technical protection measures of the App.
5. Intellectual Property
5.1 Developer’s Intellectual Property
(1) The App and all its content (including software code, UI design, icons, graphics, text, audio, AI conversation flows, algorithms, and trademarks) are the exclusive property of Developer or its licensors, protected by copyright, trademark, patent laws, and international treaties. (2) This Agreement does not transfer any intellectual property rights to you. Except for the limited license expressly granted herein, you have no right, title, or interest in Developer’s content. (3) Without prior written consent, you may not use, copy, modify, publish, transmit, or exploit Developer’s content in any form.
5.2 User Content
(1) You retain ownership of the User Content you create or generate while using the Service (e.g., plans, action records, photos, voice memos). (2) You grant Developer a worldwide, royalty-free, non-exclusive license to use, store, and process your User Content solely to the extent necessary to provide the core functions of the Service (local storage, iCloud sync, statistics). It will not be used for other purposes. (3) You represent and warrant that your User Content does not infringe any third-party rights.
5.3 Third-Party Intellectual Property
The App may contain third-party software components or content owned by their respective rights holders. Your use must comply with applicable third-party terms.
6. Paid Services
6.1 Paid Content
The App may offer consumable in-app purchases (“Paid Services”, e.g., energy packs). Details regarding features, pricing, and quantities will be clearly displayed within the App.
6.2 Payment Processing
(1) All purchases and payments are processed through the Apple App Store and are subject to the Apple Media Services Terms and Conditions. (2) Developer does not directly collect or store your payment information (e.g., credit card numbers). All payment information is handled securely by Apple. (3) Billing, purchase management, and refund requests must be handled via your Apple ID account settings or Apple Support.
6.3 Consumable Purchases
(1) Paid Services are consumable in-app purchases. Once consumed within the App, they are depleted and cannot be restored. (2) Consumable purchases are not eligible for the “Restore Purchases” functionality, as they are designed to be used and consumed.
6.4 Price Changes
Developer reserves the right to adjust the prices of Paid Services. Price changes will take effect immediately for new purchases.
7. AI-Generated Content Disclaimer
7.1 Nature of AI Content
Lumio uses artificial intelligence to generate personalized action plans based on your conversations. You acknowledge and agree that:
(1) AI-generated plans and suggestions are provided for informational and motivational purposes only. (2) AI-generated content may not always be accurate, complete, or suitable for your specific circumstances. (3) You are solely responsible for evaluating and deciding whether to follow any AI-generated suggestions.
7.2 No Professional Advice
Lumio is not a licensed professional (medical, psychological, financial, legal, or otherwise). AI-generated plans do not constitute professional advice of any kind. Always consult qualified professionals for health, medical, psychological, financial, or legal matters.
7.3 Health and Fitness Disclaimer
IMPORTANT: Lumio is a habit-building and personal growth tool. It does not provide medical advice, diagnosis, or treatment.
(1) Action plans and habit suggestions are for motivational and informational purposes only. (2) Consult a doctor before starting new physical, dietary, or lifestyle habits, especially if you have pre-existing health conditions. (3) Developer is not liable for any health issues, injuries, or damages resulting from the use of AI-generated plans or suggestions.
8. Third-Party Services
8.1 Apple Services
The App relies on the following Apple services: (1) iCloud / CloudKit: For optional cross-device sync. Governed by Apple’s iCloud Terms and Conditions. (2) App Store: For distribution and payment. Governed by Apple Media Services Terms and Conditions. (3) SwiftData: For local data persistence. Part of the iOS system framework.
8.2 Third-Party Responsibility
(1) Developer makes no warranties regarding the availability, accuracy, security, or reliability of any third-party services. (2) You must read and comply with their respective terms of service and privacy policies. (3) Developer is not liable for any disputes, claims, or damages arising from third-party services, unless required by law.
9. Disclaimers
9.1 “As Is” Basis
The App and Service are provided on an “as is” and “as available” basis, without any express or implied warranties of any kind, including but not limited to merchantability, fitness for a particular purpose, title, or non-infringement.
9.2 No Guarantees
Developer does not warrant that: (1) The Service will meet your specific requirements. (2) The Service will be uninterrupted, timely, secure, or error-free. (3) Any plans, suggestions, or advice obtained through the Service are accurate or reliable. (4) Any errors in the App will be corrected.
9.3 Data Accuracy
(1) Statistics and analysis rely on the data you input. Accuracy depends entirely on your inputs. (2) Developer is not responsible for statistical deviations or misjudgments resulting from incorrect or omitted data entries.
9.4 Assumption of Risk
You use the App and Service entirely at your own risk. You bear full responsibility for any consequences arising from your use.
10. Limitation of Liability
10.1 General Limitation
To the maximum extent permitted by law, Developer and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, data, goodwill, business interruption, device damage, or personal injury, regardless of the legal theory, even if Developer has been advised of the possibility of such damages.
10.2 Liability Cap
To the maximum extent permitted by law, Developer’s total cumulative liability under this Agreement shall in no event exceed the greater of: (a) the total amount you paid to Developer for the Service in the twelve (12) months preceding the claim; or (b) One Hundred RMB (¥100.00) or its equivalent in local currency.
10.3 Exceptions
These limitations do not apply to: (a) death or personal injury caused by Developer’s intentional misconduct or gross negligence; (b) liabilities that cannot be excluded under applicable law. In such cases, liability is limited to the minimum extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold Developer harmless from any third-party claims, lawsuits, demands, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of: (1) Your breach of this Agreement. (2) Your User Content infringing any third-party rights. (3) Any unlawful or inappropriate conduct during your use of the Service. (4) Your violation of any applicable laws.
12. Termination
12.1 Termination by User
You may terminate this Agreement at any time by: (1) Deleting the App from all your devices. (2) Deleting sync data from iCloud settings (if applicable).
12.2 Termination by Developer
Developer may suspend or terminate your access without prior notice if: (1) You breach any material term of this Agreement. (2) You engage in conduct detrimental to Developer or other users. (3) Required by law or government authorities. (4) Developer decides to discontinue the App or Service.
12.3 Effects of Termination
Upon termination, your right to use the Service immediately ceases. Surviving provisions (Intellectual Property, Disclaimers, Liability Limitations, Governing Law) remain in effect. Termination does not relieve you of obligations incurred prior to termination.
13. Privacy and Data Protection
13.1 Privacy Policy
Your personal information and data are processed in accordance with our Privacy Policy. The Privacy Policy is an integral part of this Agreement.
13.2 Data Security
(1) We implement reasonable measures to protect your data. See the Privacy Policy for details. (2) No method of transmission or storage is 100% secure. You accept the inherent risks of data security.
14. Force Majeure
Developer is not liable for failure or delay in performance caused by circumstances beyond its reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of government, fires, floods, pandemics, cyberattacks, or power/telecommunications/Apple service outages.
15. Governing Law and Dispute Resolution
15.1 Governing Law
(1) This Agreement shall be governed by and construed in accordance with the laws of the People’s Republic of China (excluding the laws of Hong Kong SAR, Macao SAR, and Taiwan). (2) If any provision conflicts with mandatory laws of your jurisdiction, the provision will be interpreted to comply with those laws without affecting the rest of the Agreement.
15.2 Dispute Resolution
(1) Negotiation: Disputes shall first be resolved through friendly negotiation within 30 days of written notice. (2) Litigation: If unresolved, either party may file a lawsuit in the competent court where Developer is located.
15.3 Regional Special Terms
To comply with local laws, the following terms apply to users in specific regions: (1) EU / EEA: This Agreement does not affect your rights under mandatory consumer protection laws in your country of residence. You may have the right to bring proceedings in your local courts. (2) USA: Limitations of liability apply to the fullest extent permitted by your state’s law. Some states do not allow the exclusion of implied warranties or certain damages, so some limitations may not apply to you. (3) South Korea: This Agreement does not affect your rights under the Act on the Regulation of Terms and Conditions and other relevant consumer laws. (4) Japan: Limitations of liability do not apply to damages caused by Developer’s intentional misconduct or gross negligence. (5) Australia: Nothing in this Agreement excludes, restricts, or modifies any statutory rights under the Australian Consumer Law. Developer’s liability for a breach of a statutory guarantee is limited (at our election) to resupplying the services or paying the cost of having them resupplied.
16. Apple Special Terms
16.1 Apple’s Role
(1) The App is distributed via the App Store. Apple is not the developer and has no responsibility for the App or its content. (2) Apple has no obligation to furnish maintenance or support services. (3) Apple makes no warranties regarding the App and is not responsible for addressing any claims relating to it.
16.2 Third-Party Beneficiary
You acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of this Agreement. Upon your acceptance, Apple will have the right to enforce this Agreement against you as a third-party beneficiary.
16.3 Usage Rules
Your use of the App must comply with the App Store Usage Rules and Apple Media Services Terms and Conditions.
16.4 IP Infringement Claims
If a third party claims the App infringes their intellectual property, Developer—not Apple—is solely responsible for the investigation, defense, settlement, and discharge of such claim.
17. Changes to This Agreement
Developer reserves the right to update this Agreement at any time. Changes will be posted here with an updated “Last Updated” date. For material changes, we will notify you via the App or App Store update notes. Continued use of the App constitutes acceptance of the modified Terms.
18. General Provisions
18.1 Entire Agreement: This Agreement and the Privacy Policy constitute the entire agreement between you and Developer. 18.2 Severability: If any provision is deemed invalid, it shall be modified to the minimum extent necessary, and remaining provisions shall stay valid. 18.3 No Waiver: Failure to exercise a right does not constitute a waiver of that right. 18.4 Assignment: You may not assign this Agreement without our consent. We may assign it to an affiliate or successor.
19. Contact Us
If you have any questions, comments, or wish to report a violation, please contact us:
Email: hello@ninesouls.com
Website: https://www.9souls.com
© 2026 9 Souls. All rights reserved. Lumio, Lumio, and related logos are trademarks of 9 Souls. Apple, iPhone, iCloud, App Store, CloudKit, and SwiftData are trademarks of Apple Inc., registered in the U.S. and other countries.